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Allscripts Job Openings For Freshers As Technical Associate @ Pune In March 2018

Organization       : Allscripts

Job Role               : Technical Associate

Location               : Pune

Qualification       : BE/B Tech/MCA

Experience           : Freshers

Salary                    : Rs 3 – 5 LPA

No.of Vacancies  : NA

Website                 :

Apply Mode          : Online

Apply   Date          : ASAP

About Organization:

Allscripts delivers the insights that tending suppliers need to come up with first.The company’s Electronic Health Record,practice management and alternative Clinical,revenue cycle,connectivity and data solutions produce a Connected community of Health for physicians,hospital and post-acute organization.

Job Requirements:

* Candidate should have completed BE/B Tech/MCA from a recognised university.

* Should have an aggregate of 60% through out academics.

* Must have experience with a demonstrated competence in functional or technical troubleshooting of the assigned products.

* Should provide first-level technical support to customers via the telephone and/or Internet (e.g., instant message, email).

* Must incumbent will assess the nature of system or service issues and resolves technical or sophisticated support problems through independent judgement and advanced problem solving skills.

* Must interact with customers to help troubleshoot and resolve highly complex product problems or issues

* Should diagnose and resolve complex customer questions or problems over the telephone/Internet in the areas of system configurations/setup, product functionality, and bugs/enhancements

* Must track and document inbound support requests and ensure proper notation of customer problems or issues

* Must stay abreast of current technology in products, design changes, and new products offered

* Should travel to client site in order to resolve extremely complex customer and product issues

* Must be able and willing to work on shifts or to be on an after hours beeper rotation

* Must have achievement of agreed productivity targets in order to ensure developments are delivered within budget, to schedule and to defined quality standards

* Must have completion of all necessary software and non-software components in the timescales as defined by the Project Manager. Quality and adherence to Standards

* Must tech Specs, Code and/or Unit Test Plans produced are all in line with the Traceability Matrix/Functional Specification

* Must have timely and accurate reporting of project status as required by Line or Project Manager

* Should escalate all issues in a timely fashion

* Should be proficient in C#

* Must have knowledge on VB.NET and JavaScript and SQL Server

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