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Aricent Hiring Freshers As Associate Engineer @ Gurgaon In January 2017

Organization       : Aricent

Job Role               : Associate Engineer

Location               : Gurgaon

Qualification       : BE/B Tech/MCA

Experience           : Freshers

salary                    : Best In Industry

No.of Vacancies : NA

Website                : www.aircent.com

Apply Mode         : Online

Last Date              : ASAP

About Organization:

Aricent takes pride in partnering with the world’s technology leading brands. Together we’re responsible for innovations that have created new markets worth billions. Working with Aricent means having a highly skilled leadership team that’s focused on your projects and understands how to create a framework for consistent innovation. We are the expertise behind many of the technologies that are powering a fully connected world.

Job Requirements:

* Candidate should be BE/B Tech/MCA from a recognised university.

* Candidate should have an aggregate of 65% through out academics.

* Must be able to troubleshoot Level 1/2/3 network issues of enterprise customers (US/CAN region)

* Must be able to achieve all the defined metrics & SLA

* Must have effectiveness engagement with customer (written & verbal) & ensure Customer Satisfaction

* Must proactively involve in Technical Leads / Management in resolving critical issues

* Must be able in writing Tech documents covering best practices & T shoot approaches for a product/issue.

* Mentoring of New Hires

* Should have excellent communication Skill.

* Must have prior troubleshooting skills.

* Must be willing to work in 24*7 Support (Including Night Shifts)

* Must have prior experience of Voice based technical support

* Should have excellent communication(written & verbal) skills

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