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Aricent Job Openings For Freshers As Trainee Engineer @ Gurgaon In August 2017

Organization       : Aricent

Job Role               : Trainee Engineer

Location               : Gurgaon

Qualification       : BE/B Tech

Experience           : Freshers

salary                    : Best In Industry

No.of Vacancies : NA

Website                : www.aircent.com

Apply Mode         : Online

Last Date              : ASAP

About Organization:

Aricent takes pride in partnering with the world’s technology leading brands. Together we’re responsible for innovations that have created new markets worth billions. Working with Aricent means having a highly skilled leadership team that’s focused on your projects and understands how to create a framework for consistent innovation. We are the expertise behind many of the technologies that are powering a fully connected world.

Job Requirements:

* Candidate should be BE/B Tech from a recognised university.

* Should have an aggregate of 60% through out academics.

* Graduates of 2015 & 2016 passed outs can apply.

* Must have excellent verbal and written communication skills.

* Must have good technical aptitude.

* Should have knowledge of basic networking skills.

* Must have troubleshooting, Customer Handing, Technical Support skills.

* Must have troubleshoot Level 1/2/3 network issues of enterprise customers (US/CAN region)

* Should achieve all the defined metrics & SLA

* Must have effective engagement with customer (written & verbal) & ensure Customer Satisfaction

* Should have proactive involvement of Technical Leads / Management in resolving critical issues

* Should be writing Tech documents covering best practices & Tshoot approaches for a product/issue.

* Must be mentoring of New Hires

* Should have excellent communication Skill.

* Must have prior troubleshooting experience

* Should be willing to work in 24*7 Support (Including Night Shifts)

* Must have prior experience of Voice based technical support

* Should have excellent communication(written & verbal) skills

* Must have knowledge on core IP Networking Routing & Switching Managed Services experience

* Must be a part of technical team that will be responsible for providing product expertise to help the L1/L2 teams resolve issue, Implementing Change Tickets of client’s product/services.

* Should be interacting with clients, understanding their needs and providing technical support to clients by remotely accessing their Networks and troubleshooting the issues raised.

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