Organization : Aricent
Job Role : Support Engineer Trainee
Location : Gurgaon
Qualification : BE/B Tech/MCA/M Sc
Experience : Freshers
salary : Best In Industry
No.of Vacancies : NA
Website : www.aircent.com
Apply Mode : Walk-In
Walk-In Date : 23rd September 2017
Aricent takes pride in partnering with the world’s technology leading brands. Together we’re responsible for innovations that have created new markets worth billions. Working with Aricent means having a highly skilled leadership team that’s focused on your projects and understands how to create a framework for consistent innovation. We are the expertise behind many of the technologies that are powering a fully connected world.
* Candidate should be BE/B Tech/MCA/M Sc from a recognised university.
* Should have an aggregate of 60% through out academics
* Graduates of 2016 & 2017 passed outs only can apply.
* Should have excellent communication skills (written & verbal).
* Must have knowledge on networking.
* Should fairly conversant with networking fundamentals: Routing Protocols, TCP/ IP and IRQs.
* Must have basic operating systems related to networking.
* Should be willing to work in 24*7 Support (US/UK/EMEA Shifts).
* Should be willing to work on voice based technical support.
* Must have a knowledge of communications with email, telephone, wireless devices, text messaging and PC based
* Must have knowledge on windows/Microsoft software applications suite (Word, Excel, etc.).
* Should strong analytical and troubleshooting skills.
* Must have ability to handle critical customer issues/problems.
* Should be able to determine problems and deliver known solutions with a high level of customer satisfaction.
* Must have ability to determine root cause and resolution for previously unknown problems.
* Should have demonstrated an aptitude and appetite for learning new technologies, evidenced by the ability to expand upon core knowledge.
* Must have great opportunity for someone with patience and an empathetic view of the customer to hone their skills and advance their career providing value to customers while working with an industry leader in networking technology.
Aricent Technology, 1st floor,
Tower B, Plot no. 5, Logix Techno Park,
Sector 127, Noida 201 303.