Organization : Capgemini
Job Role : Software Engineer
Location : Bangalore
Qualification : BE/B Tech/MCA/M Sc
Experience : Freshers
Salary : Rs 3.5 – 4 LPA
No.of Vacancies : NA
Website : www.capgemini.com
Apply Mode : Online
Apply Date : ASAP
Capgemini is one of the world’s foremost providers of consulting, technology, outsourcing services and local professional services. Present in over 40 countries with almost 140,000 employees, the Capgemini Group helps its clients transform in order to improve their performance and competitive positioning
* Candidate should be BE/B Tech/MCA/M Sc from a recognised university.
* Should have an aggregate of 60% through out academics.
* Graduates of 2016 & 2017 passed outs only can apply.
* Should have strong knowledge of Windows Server
* Must have strong knowledge of Windows/SQL Clustering
* Should have strong knowledge of Microsoft Exchange
* Must have strong knowledge of Microsoft Lync.Strong knowledge of server virtualization platforms; including Microsoft Hyper-V & Citrix – XenServer6Troubleshooting and Performance optimizations on these platforms.
* Should be deployed or Managed a private cloud or public cloud
* Must have good Understanding of Microsoft SQL Server
* Must have implementation and working of SCCM , SCOM , SCVMM .
* Should provide best-in-class customer service, problem resolution and technical troubleshooting to customer queries over the voice based phone service
* Should provide best support for customers across Telecommunication, Financial Services, Healthcare and Technology vertical
* Should troubleshoot customer issues related to internet broadband, cable, DTH, modem, router, mobile handset etc.
* Must meet customer requirements through first contact resolution
* Should clarify customer requirements probe for and confirm understanding of requirements or problem
* Should greet customers in a courteous, friendly, and professional manner using agreed upon procedures
* Must listen attentively to customer needs and concerns; demonstrate empathy
* Should have excellent communication and English speaking skills
* Should have good interpersonal skills and ability to perform under pressure
* Must have basic computing skills
* Should be willing to work in a 24/7 environment