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CGI Job Openings For Freshers

CGI Job Openings For Associate Engineer @ Bangalore In December 2017

Organization       : CGI

Job Role               : Associate Engineer

Location               : Bangalore

Qualification       : BE/B Tech/MCA/M Sc

Experience           : Freshers

Salary                    : Rs 3 – 4 LPA

No.of Vacancies  : NA

Website                 : www.cgi.com

Apply Mode          : Online

Apply   Date          : ASAP

About Organization:

CGI Information Systems Pvt Ltd Founded in 1976, CGI is a global IT and business process services provider delivering high-quality business consulting, systems integration and outsourcing services.With 68,000 professionals in 40 countries, CGI has an industry-leading track record of on-time, on-budget projects, aligning our teams with clients’ business strategies to achieve top-to-bottom line results. In India, our centers have 9,500 professionals and span eight offices in four cities, including Mumbai, Bangalore, Chennai and Hyderabad.

Job Requirements:

* Candidate should be BE/B Tech/MCA/M Sc from a recognised university.

* Should have an aggregate of 60% through out academics.

* Must have knowledge on first level Applications Development professional, representing the most common entry point into the organization.

* Should perform routine activities related to applications development.

* Must focus on learning and acquiring work skills/knowledge in the Applications Development field.

* Must be readily available to answer the phone to our customers in a professional and efficient manner.

* Should be providing a positive image of the company through your role as the first point of contact with customers.

* Must ensure that all is work carried out in accordance with ITIL Incident Management guidelines.

* Should take log calls via the appropriate call logging system and provide a high level of technical fix.

* Must be able to change Passwords and unlock accounts for internal and external customers where possible.

* Must provide first line printer support for the server infrastructure.

* Should complete courtesy call backs to the customer where required.

* Must add value to your team environment by being enthusiastic and maintaining a positive attitude.

* Should achieve all team and personal performance goals as defined by the company.

* Must ensure calls returned to Service Desk are reassigned without delay.

* Should monitor related calls if required.

* Must monitor ‘open’ incident calls.

* Must adhere to ISO9001 and ISO27001 procedures.

* Should ensure that your individual training record is kept up to date.

* Must actively employ, share and contribute to the company’s knowledge base.

* Must have achievement of all targets including first time fix.

* Should record comprehensive details of all Service Desk calls.

* Must perform Customer Call backs on a daily basis in accordance with the requirement of specific contracts.

* Should perform monitoring of open calls in accordance with the requirement of specific contracts.

* Should excellent verbal and written communication skills.

* Must process orient, self-motivated , ownership of work.

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