Organization : CGI
Job Role : System Engineer
Location : Bangalore
Qualification : BE/B Tech/MCA/M Sc
Experience : Freshers
Salary : Rs 3 – 4 LPA
No.of Vacancies : NA
Website : www.cgi.com
Apply Mode : Online
Apply Date : ASAP
CGI Information Systems Pvt Ltd Founded in 1976, CGI is a global IT and business process services provider delivering high-quality business consulting, systems integration and outsourcing services.With 68,000 professionals in 40 countries, CGI has an industry-leading track record of on-time, on-budget projects, aligning our teams with clients’ business strategies to achieve top-to-bottom line results. In India, our centers have 9,500 professionals and span eight offices in four cities, including Mumbai, Bangalore, Chennai and Hyderabad.
* Candidate should be BE/B Tech/MCA/M Sc from a recognised university.
* Should have an aggregate of 60% through out academics.
* Should be monitoring, Unix/Linux, SQL
* Must have knowledge of Web logic.
* Should work independently under limited supervision and applies knowledge of subject matter in Applications Development.
* Must possess sufficient knowledge and skills to effectively deal with issues, challenges within field of specialization to develop simple applications solutions.
* Must have second level professional with direct impact on results and outcome.
* Must have knowledge on daily Operating System /Application alert handling and response/ troubleshoot/ reassigning to correct group
* Must have adherence to customer established SLA’s
* Should troubleshoot the alerts based on the work instructions.
* Should co-ordinate with the appropriate teams for resolution.
* Must perform daily health checks of the Application supported.
* Should be periodic and timely updation of tickets with proper log comments
* Must document, track and monitor the problem to ensure a timely resolution
* Must improve system performance by identifying problems and recommend changes
* Should provide support to customers with a high degree of customer service; quality and technical expertise
* Must perform daily BAU L1 Support on Windows/UNIX/Telecoms/Application infrastructure
* Should have ownership of alerts till its logical resolution.
* Must process orient, self-motivated , ownership of work.