Organization : Cyient
Job Role : System Engineer
Location : Hyderabad
Qualification : BE/B Tech
Experience : Freshers
Salary : Rs 3 – 5 LPA
No.of Vacancies : NA
Website : www.cyient.com
Apply Mode : Online
Apply Date : ASAP
Cyient formerly Infotech Enterprises is a company focussed on engineering, networks and operations. It has 12,000+ employees across 38 global locations as of March 2014. The company features among the top 30 outsourcing companies in the world. On 15 January, 2010, Daxcon was acquired by Infotech Enterprises America, Inc.; a wholly owned subsidiary of Infotech Enterprises Limited, India.This Cyient Is Hiring Design Engineers From Pune.Who looking for Mechanical Engineering Jobs Can Apply For this post.
* Candidate should be BE/B Tech from a recognised university.
* Should have an aggregate of 60% through out academics.
* Must have knowledge of ticketing system(Service now/remedy etc.)
* Should have excellent troubleshooting(Hardware/Software) technical in desktop/Laptop related issues.
* Must have good communication skills (verbal and written).
* Should be ready to support 24*7
* Should act as the single point of contact to the internal customers/users for all IT related requirements.
* Must have the responsibilities of the engineer will be to resolving the requests/incidents, track it till closure.
* Should escalate as per the escalation chart, follow up with internal stakeholders and vendors to close the issues.
* Must be keeping track of consumables in stock, inventory in use update asset data as per the process defined.
* Should have saily ticket status update to team.
* Must submit week on week service call report to reporting manager.
* Must be giving training to all newly appointed engineers on Helpdesk tool.