Organization : Dell
Job Role : Support Engineer
Location : Across India
Qualification : BE/B Tech/MCA/BCA
Experience : Freshers
Salary : Rs 3.5 LPA
No.of Vacancies : 20+
Website : www.dell.com
Apply Mode : Online
Apply Date : ASAP
Since 1984, Dell has assumed a discriminating part in empowering more moderate and available innovation around the globe. At this very moment to-end figuring arrangements organization, Dell keeps on changing registering and give top notch arrangements that engage individuals to accomplish all the more everywhere throughout the world. We serve clients going from the world’s biggest organizations and open segment associations, to little and medium organizations, and individual shoppers.
* Ensure proper escalation procedures are followed.
* Responsible for customer satisfaction through effective handling of customer problems.
* Work requires strong analytical ability to resolve complex technical issues in addition to effective phone communication skill.
* Candidate must be BE/B Tech/MCA/BCA from a recognised university.
* Candidate should have an aggregate of 60% through out academics.
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* Candidate should have good Knowledge of PC Hardware/Software for desktop & portable systems
* Candidate must have any relevant Certification/Technical Qualification
* Candidate should be willing to work in shifts in a 24 x7 work environment
* Candidate should be residing within Transport Boundaries
* Candidate should have excellent telephone soft skills & thorough telephone functional skills
* Candidate must have ability to handle stressful situations.
* Candidate must have ability to deal professionally with irate customers.