Organization : Dell
Job Role : Support Associate
Location : Hyderabad
Qualification : BE/B Tech/MCA/M Sc/M Com
Experience : Freshers
Salary : Rs 3.5 LPA
No.of Vacancies : NA
Website : www.dell.com
Apply Mode : Walk-In
Walk-In Date : 22 nd – 27 th August 2016 (11 AM )
Since 1984, Dell has assumed a discriminating part in empowering more moderate and available innovation around the globe. At this very moment to-end figuring arrangements organization, Dell keeps on changing registering and give top notch arrangements that engage individuals to accomplish all the more everywhere throughout the world. We serve clients going from the world’s biggest organizations and open segment associations, to little and medium organizations, and individual shoppers.
* Candidate should be BE/B Tech/MCA/M Sc/M Com from a recognised university.
* Candidate should have an aggregate of 65% through out academics.
* Should be responsible for providing diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products.
* Should be able to diagnosis & resolving of the hardware problems and troubleshooting.
* Must be able to verify warranty entitlement and determines appropriate action.
* Must apply diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
* Should document problems in the support solution database for diagnostics and solution implementation.
* Should provides basic remote deployment, maintenance and consulting services.
* Should be open to work in rotational shifts.
* Must have excellent communication skills.
Dell International Services India Pvt. Ltd.,
Plot No 42, Hitech City Layout,
Madhapur, Hyderabad 500081.