Organization : Dell
Job Role : Technical Process Associate
Location : Bangalore
Qualification : BE/B Tech/MCA/M Sc
Experience : Freshers
Salary : Rs 3.5 LPA
No.of Vacancies : NA
Website : www.dell.com
Apply Mode : Walk-In
Walk-In Date : 15 th – 19 th August 2016 (12 PM )
Since 1984, Dell has assumed a discriminating part in empowering more moderate and available innovation around the globe. At this very moment to-end figuring arrangements organization, Dell keeps on changing registering and give top notch arrangements that engage individuals to accomplish all the more everywhere throughout the world. We serve clients going from the world’s biggest organizations and open segment associations, to little and medium organizations, and individual shoppers.
* Candidate should be BE/B Tech/MCA/M Sc from a recognised university.
* Candidate should have an aggregate of 65% through out academics.
* Should have troubleshooting knowledge of dell laptops, Desktops.
* Must be responsible for providing telephone/email/chat and remote diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products.
* Should be able to perform diagnosis & resolving of the hardware problems and troubleshooting.
* Should be able to verify warranty entitlement and determines appropriate action.
* Must apply diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
* Candidate must be able to document problems in the support solution database for diagnostics and solution implementation. Provides basic remote deployment, maintenance and consulting services.
* Should be open to work in rotational / night shifts in a 24 by 7 environment.
* Should have an excellent communication skills.
Del international services,
12/1A, 12/2A, 13/1A, Divya Shree Green,
Inner Ring Rd, Near EGL Embassy Business Park,
Challaghata Village, Domlur, Bengaluru.