BIGtheme.net http://bigtheme.net/ecommerce/opencart OpenCart Templates
Home / IT jobs / Freshers Jobs / Dell Walk-In Drive For Freshers As Technical Support Associate @ Hyderabad In August 2017
dell walkins for freshers in hyderabad

Dell Walk-In Drive For Freshers As Technical Support Associate @ Hyderabad In August 2017

Organization       : Dell

Job Role               : Technical Support Associate

Location               : Hyderabad

Qualification       : BE/B Tech/MCA/M Sc

Experience           : Freshers

Salary                    : Rs 3.5 LPA

No.of Vacancies  : NA

Website                 : www.dell.com

Apply Mode          : Walk-In

Walk-In Date        :  8th – 11th August 2017 ( 11 AM)

About Organization:

Since 1984, Dell has assumed a discriminating part in empowering more moderate and available innovation around the globe. At this very moment to-end figuring arrangements organization, Dell keeps on changing registering and give top notch arrangements that engage individuals to accomplish all the more everywhere throughout the world. We serve clients going from the world’s biggest organizations and open segment associations, to little and medium organizations, and individual shoppers.

Job Requirements:

* Candidate should be BE/B Tech/MCA/M Sc from a recognised university.

* Should have an aggregate of 60% through out academics.

* Should be responsible for providing diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products

* Must have diagnosis & resolving of the hardware problems and troubleshooting skills.

* Should verify warranty entitlement and determines appropriate action.

* Should be able to advise/educate customers within procedural guidelines to ensure a complete solution.

* Should provide direct service advice and guidance to customers.

* Should identify, research and provide input on unique or recurring customer problems.

* Must remain knowledgeable of Dells product line, current industry products and technologies.

* Should focuse on delivering a positive customer experience according to Dell standards.

* Should identify customer needs / requirements and recommend solutions.

* Must apply diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.

* Must be able to documents problems in the support solution database for diagnostics and solution implementation. Provides basic remote deployment, maintenance and consulting services.

* Should be open to work in rotational / night shifts in a 24 by 7 environment.

* Should have excellent communication skills.

* Both side transport facility will be provided.

Venue:

Dell International Service

Plot # 42, Hitec City Layout,

Madhapur, Hyderabad 500081

@@Registration Link For 2016,2017 & 2018 Freshers@@

Check Also

job openings in bangalore 2016

Webyog Job Openings For Freshers As Software Engineer @ Bangalore In October 2017

Organization       : Webyog Job Role               ...

Leave a Reply

Your email address will not be published. Required fields are marked *