|Job Role||Chat Process Associate|
|Education||BE/B Tech/MCA/M Sc|
|Salary||Rs 3 LPA|
|Walk-In Dates||2nd June – 30th June 2018(11 AM – 2 PM)|
Fiserv is a worldwide group with more than thirteen,000 purchasers and roughly 22,000 neighbors worldwide and takes pride in its mission to enable clients to reap fine-in-type results. The corporation is incredibly regarded for its fiscal services technology and offerings innovation, including award-successful options for mobile and on-line banking, payments, risk management, knowledge analytics and core account processing. Fiserv is helping its purchasers push the boundaries of what is feasible in monetary services, providing deep talents and revolutionary solutions to support economic associations, businesses and patrons move and manage money rapid and with better ease than ever earlier than.
- Must have completed BE/B Tech/MCA/M Sc from a recognised university
- Should have an aggregate of 60% through out academics
- Must be hiring for Telecom based International Chat process.
- Should be hiring for Both Fresher and Experienced Candidates.
- Should have good written and spoken English.
- Must be able to handle multiple chats.
- Should be Flexible with Rotational Shifts
- Should be evaluating clients business situations and implementing appropriate analytic approach.
- Must be maximizing account profitability by managing client expectations and providing superior service within approved scope of work.
- Must be working on Campaign Optimization, Keywords Analysis, Keyword Research, Reporting and Analysis, hence, contributing to net profit and business improvement of clients.
- Should be recommending strategies and suggestions on improving clients campaign performance.
- Must be identifying new opportunities to drive revenue & profitability.
- Should be conducting keyword research, adding new and eliminating under performing keywords.
- Must be executing search marketing tactics, including: keyword research, ad copy creation, campaign performance tracking & reporting, A/B testing, analysis.
- Must be recommending optimal landing page layouts for all campaigns to ensure conversion
- Must have excellent written & Voice skills.
- Must have good communication Channel – Blended.
- Should have good analytical and Logical Reasoning
- Must require a strong analytical bent of mind which will help the advisors to understand advertisers business and provide consultation accordingly.
- Should perform root cause analysis & logical troubleshooting candidate should have an acumen to narrow down to cause leading to a certain situation and logically arrive at a solution.
FIS 402, I Park,
Plot No. 15, Udyog Vihar,
Phase – IV, Gurugram 122016.
Meetika / Akanksha / Rompy – 9911948708
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