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HCL Job Openings in Hyderabad

HCL Walk-In Drive For Freshers As Production Support Engineer @ Hyderabad In July 2018

Organization Name HCL
Job Role Production Support Engineer
Location Hyderabad
Education BE/B Tech
Experience Freshers
Walk-In Date 23rd June 2018(11 AM)

About Organization:

HCL is a business enterprise with presence in the fields of technology and healthcare. Founded in 1976 as one of India’s original IT garage start ups, the HCL enterprise currently comprises of three companies in India – HCL Technologies, HCL Info systems and HCL Healthcare with annual revenues of US$ 6.5 billion and over 95,000 professionals from diverse nationalities operating across 31 countries including over 500 points of presence in India. In the technology space, HCL”s offerings span a wide range of software and hardware services and solutions including R&D, technology services, enterprise and applications consulting, Remote Infrastructure Management, IT hardware, systems integration, distribution of technology and telecom products

Job Requirements:

  • Must have completed BE/B Tech from a recognised university
  • Should have an aggregate of 60% through out academics
  • Must not have any backlogs
  • Must have excellent communication skills
  • Must be willing in working in night shifts
  • Must have excellent Communication skills oral & written
  • Must provide product / Technical support with knowledge of HTML, Java script and CSS
  • Should have experience in Product / Technical support Knowledge in HTML, Java Script and CSS.
  • Must investigate and troubleshoot issues related to end to end usage of advertisement operations tool.
  • Should have experience in email support and solving the technical issue by step by step process.
  • Must provide email based technical support to clients in different goes – 24*7
  • Should follow the workflow & adhere to SLAs – TFR, TRT, TAT, and FCR
  • Must maintain high customer satisfaction
  • Must help with research and troubleshooting of tough tickets
  • Should have knowledge Gap Reduction
  • Must process improvement & Escalations management
  • Must have product support/Application Support experience
  • Must have troubleshooting the issues related to ad servicing

To Find Best Job Openings: www.fresherjobs9.com

Venue:

HCL, Survey No. 30, 34, 35 & 38, Avance Business Hub,

Tower H08, Phoenix Infocity Pvt. Ltd SEZ,

Hitech City-2, Hyderabad, Telangana 500081

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