Organization : HCL
Job Role : Support Associate
Location : Chennai
Qualification : BE/B Tech/MCA/M Sc
Experience : Freshers
Salary : Rs 2.75 LPA
No.of Vacancies : NA
Website : www.hcl.com
Apply Mode : Walk-In
Walk-In Date : 26 th – 29 th October 2016( 11 AM – 2 PM)
HCL is a business enterprise with presence in the fields of technology and healthcare. Founded in 1976 as one of India’s original IT garage start ups, the HCL enterprise currently comprises of three companies in India – HCL Technologies, HCL Info systems and HCL Healthcare with annual revenues of US$ 6.5 billion and over 95,000 professionals from diverse nationalities operating across 31 countries including over 500 points of presence in India. In the technology space, HCL”s offerings span a wide range of software and hardware services and solutions including R&D, technology services, enterprise and applications consulting, Remote Infrastructure Management, IT hardware, systems integration, distribution of technology and telecom products.
* Candidate should be BE/B Tech/MCA/M Sc from a recognised university.
* Candidate should have an aggregate of 65% through out academics.
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* Should be able to work within the web Chat team to provide online support for a leading fixed, mobile and broadband telecommunications Customer.
* Should be able to deal with wide range of queries related to Technical, Sales & Service.
* Must identify and recommend operational and technological tools to improve efficiency.
* Should establish and maintain effective work procedures.
* Must be able to review and ensure processes are in compliance with internal policies and external regulations.
* Should respond to escalated issues regarding performance and quality.
* Should have excellent communication skills.
* Should have good data entry and typing skills.
* Should have willingness to work in night shifts.
* Must be a effective team player.
* Must be willing to be take the challenging tasks.
HCL Technologies Limited – Business Services,
First Floor, Navin’s WSS Towers, 107,
Harris Road, Pudupet, Chennai 600 002.
Landmark: Near Casino Theatre, Mount Road