Organization : Hexaware Technologies
Job Role : Voice Process Associate
Location : Chennai
Qualification : BE/B Tech/MCA/M Sc
Experience : Freshers
salary : Best In Industry
No.of Vacancies : NA
Website : www.hexaware.com
Apply Mode : Online
Walk-In Date : 5th October – 13th October 2017
Hexaware may be a international supplier of IT and method outsourcing services. we tend to focus completely on increasing consumer returns from outsourcing and off-shoring. we’ve in depth expertise in managing massive IT applications in real time still as in providing high price services around packaged enterprise applications like SAP, Oracle eBusiness Solutions and People Soft.
* Candidate should be BE/B Tech/M Sc/MCA from a recognised university.
* Candidate should have an aggregate of 70% through out academics.
* Must have good communication skills.
* Should be flexible to work in US timing.
* Must have preferable work experience from any international Voice Process.
* Must be able to handle inbound calls / emails / chats regarding technical issues for end users.
* Must have proficient knowledge in Connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN.
* Should also have proficient knowledge in Understanding of operating systems, Windows 2000/NT/XP configuration options.
* Should have good troubleshooting and problem skills.
* Should be able to work in rotational shifts.
* Should be involved in Providing Voice & E-Mail Technical Help Desk Services support to IBM Internal End
* Users and External Commercial Account End Users across North America, EMEA & AP.
* Must require to handle inbound calls / emails / chats regarding technical issues for end users.
* Candidates without meeting given eligibility criteria – Please do NOT apply.
* Must have commitment to achieving deadlines.
* Should have ability to make sound judgment and be decisive.
Chennai One Phase 2,3rd Floor,
Land Mark – Near Toll Gate.
Abhilashini – 09600044078
Ramya – 09841002830