Organization : Hinduja Global Solutions
Job Role : Support Executive
Location : Bangalore
Qualification : B Tech/BE/MCA/M Sc
Experience : Freshers
Salary : Rs 2.5 – 3 LPA
No.of Vacancies : NA
Website : www.teamhgs.com
Apply Mode : Walk-In
Walk-In Date : 22nd August – 26th August 2017
Hinduja Global Solutions, is a pure play business process outsourcing service provider headquartered in Bangalore, and part of the Hinduja Group. Formerly known as HTMT Global, the company re-branded itself as HGS in line with the group policy. It has 40000+ employees world wide with a large employee base in India. It has presence in about 12 countries including Philippines, USA, UK, Canada, France, Germany, Italy, Netherlands, Mauritius, UAE and Jamaica. In India, it has more than 24 “delivery centers” including major cities like Bangalore, Chennai, Hyderabad, Mumbai, and growing cities like Mysore, Nagercoil, Durgapur, Siliguri, and Guntur.
* Candidate should be BE/B Tech/MCA/M Sc from a recognised university.
* Candidate should have an aggregate of 60% through out academics.
* Should have customer Relationship Management skills.
* Must have Query resolution/ troubleshooting and resolution skills within a short time.
* Should be responsible for customer satisfaction.
* Must have excellent (oral and written) communication skills.
* Must be a quick learner.
* Should develop and/or understand performance metrics to assist with driving business results.
* Must be able for providing real-time customer experience by working in 24*7 operating environment.
* Should have good knowledge of working over internet and an ability to successfully navigate websites.
* Must be comfortable with a multi-tasking, high-energy environment.
* Must be willing to work in night shifts.
* Must provide email support to the customers.
* Must have good analytical reasoning and problem solving skills.
Hinduja Global Solutions,
Novel Tech Park (NTP), 4th Floor,
Behind Trident Hundai Showroom, Kudlu Gate,
Hosur Main Road, Bangalore.
Deepa – 8748052506