Organization : Hinduja Global Solutions
Job Role : Email Support
Location : Bangalore
Qualification : B Tech/BE/MCA/MBA/M Sc
Experience : Freshers
Salary : Rs 2.5 – 3 LPA
No.of Vacancies : NA
Website : www.hindujagroup.com
Apply Mode : Walk-In
Walk-In Date : 1 st August – 5 th August 2016(10 AM – 3 PM)
Hinduja Global Solutions, is a pure play business process outsourcing service provider headquartered in Bangalore, and part of the Hinduja Group. Formerly known as HTMT Global, the company re-branded itself as HGS in line with the group policy. It has 40000+ employees world wide with a large employee base in India. It has presence in about 12 countries including Philippines, USA, UK, Canada, France, Germany, Italy, Netherlands, Mauritius, UAE and Jamaica. In India, it has more than 24 “delivery centers” including major cities like Bangalore, Chennai, Hyderabad, Mumbai, and growing cities like Mysore, Nagercoil, Durgapur, Siliguri, and Guntur.
* Candidate should be BE/B Tech/MCA/M Sc/MBA from a recognised university.
* Candidate should have excellent communication, both verbal and written as one will be required to communicate with the Customers, Customer Service Associates, Delivery Station Managers, Delivery Associates in real time.
* Candidate should develop and/or understand performance metrics to assist with driving business results.
* Candidate must be providing real-time customer experience by working in 24*7 operating environment.
* Candidate should have good knowledge of working over internet and an ability to successfully navigate websites.
* Candidate should be comfortable with a multi-tasking, high-energy environment.
* Candidate should be creative and analytical problem solver with a passion to provide excellent customer service.
* Candidate should have demonstrated ability to work in a team in a very dynamic environment.
* Candidate should have good communication skills.
* Candidate should be able to work in night shifts.
* Candidate should have good inter personnel skills
Hinduja Global Solutions,
HGS CHAMBERS Building, 2nd FLoor, Garvebhavi Palya,,
Hosur Road, Landmark: Just Behind RNS Motors,Bangalore, Karnataka-India.