Organization : Hewlett Packard
Job Role : Support Associate
Location : Bangalore
Qualification : BE/B Tech/MCA
Experience : Freshers
Salary : Rs 3 – 4.5 LPA
No.of Vacancies : NA
Website : www.hp.com
Apply Mode : Walk-In
Walk-In Date : 10 th December 2016(10 AM – 3 PM)
HP is the world’s largest provider of information technology infrastructure, software, services, and solutions to individuals and organizations of all sizes. Ranked 10 on the Fortune 500 list for 2012, HP brings together a portfolio to serve more than 1 billion customers in over 170 countries on six continents. HP invents, engineers, and delivers technology solutions that drive business value, create social value, and improve the lives of our clients.
* Candidate should be BE/B Tech/MCA from a recognised university.
* Candidate should have an aggregate of 60% through out academics.
* Only Graduates of 2016 passed outs can apply.
* Must have willingness to learn and implement new technologies.
* Should have a flair for technology and be abreast of latest technology and developments
* Should be able to work in rotational shifts in order to supporting customers worldwide(AME, EMEA, APJ)
* Should have good knowledge in troubleshooting Hardware/Networking/OS related queries of our global customers Over Phone which involves working in different time zones
* Should be able to take calls from Global customers and initiate the right response to them, positively and professionally
* Should deal with a wide range of products using a powerful information database
* Must provide remote solutions to problems, probe problems and explain the solution in such a way that non-technical users understand.
* Should have good Communication skills.
* Should have good analytical and reasoning skills.
* Should have good should have good trouble shooting and problem solving skills.
* Should have good PC and database knowledge and project/process management skills.
K S School of Engineering and Management.
Off Kanakapura Road,Bangalore – 560 062