Organization : Hewlett Packard
Job Role : Technical Support
Location : Hyderabad
Qualification : BE/B Tech/MCA
Experience : Freshers
Salary : Rs 3 – 4.5 LPA
No.of Vacancies : NA
Website : www.hp.com
Apply Mode : Online
Walk-In Date : 16 th July & 18 th July 2016(10 AM – 3 PM)
HP is the world’s largest provider of information technology infrastructure, software, services, and solutions to individuals and organizations of all sizes. Ranked 10 on the Fortune 500 list for 2012, HP brings together a portfolio to serve more than 1 billion customers in over 170 countries on six continents. HP invents, engineers, and delivers technology solutions that drive business value, create social value, and improve the lives of our clients.
* Candidate should be BE/B Tech/MCA from a recognised university.
* Candidate should have good knowledge in troubleshooting Hardware/Networking/OS related queries of our global customers Over Phone which involves working in different time zones
* Candidate should be able to take calls from Global customers and initiate the right response to them, positively and professionally
* Candidate should deal with a wide range of products using a powerful information database
* Candidate must provide remote solutions to problems, probe problems and explain the solution in such a way that non-technical users understand.
* Candidate should be flexible to work in any shifts.
* Candidate should have good Communication skills.
* Candidate should have good analytical and reasoning skills.
* Candidate should have good should have good trouble shooting and problem solving skills.
Hewlett-Packard Globalsoft Private Limited
4th Floor,Madhapur,Serilingampally Mandal,Rangareddy District