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IBM Job Openings For Freshers As Technical Associate @ Bangalore In March 2018

Organization       : IBM

Job Role               : Technical Associate

Location               : Bangalore

Qualification       : BE/B Tech/MCA/M Sc

Experience           : Freshers

Salary                    : Rs 3 – 4.5 LPA

No.of Vacancies  : NA

Website                 : www.ibm.com

Apply Mode          : Online

Apply   Date          : ASAP

About Organization:

The International Business Machines Corporation (commonly referred to as IBM) is an American multinational technology and consulting corporation, with headquarters in Armonk, New York. IBM manufactures and markets computer hardware, middle ware and software, and offers infrastructure, hosting and consulting services in the company.

Job Requirements:

* Candidate must have completed BE/B Tech/MCA/M Sc from a recognised university.

* Should have an aggregate of 60% through out academics.

* Must have ability to identify basic hardware parts and aware of basic hardware concepts

* Must have fluency in English

* Should have proven communication skills

* Must have knowledge in commercially standard software applications and major desktop operating systems.

* Must have awareness of basic networking concepts and technologies.

* Must have User level familiarity with at least one e-mail client – Outlook, Notes etc.

* Must have Questioning skills /probing skills, as relevant to the issue and level of the caller.

* Must have ability to Identify Opportunity & Implement Process Improvements

* Must handle inbound calls/emails/chats regarding technical issues for end users

* Must have remote Infrastructure support delivery

* Should perform problem cause analysis

* Must resolve routine customer problem on timely basis

* Should be responsible for providing voice support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & Asia-Pac.

* Should require you to handle inbound calls/emails/chats regarding technical issues for end users.

* Must have remote Infrastructure support delivery

* Should perform problem cause analysis

* Should resolve routine customer problem

* Must access to all the technical and management training courses you need to become the expert you want to be

* Should learn directly from expert developers in the field; our team leads love to mentor

* Must have the opportunity to work in many different areas to figure out what really excites you.

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