Organization : IBM
Job Role : Support Associate
Location : Hyderabad
Qualification : B Tech/BE/MCA/M Sc
Experience : Freshers
salary : Rs 4.5 LPA
No.of Vacancies : NA
Website : www.ibm.com
Apply Mode : Walk-In
Walk-In Date : 27 th – 29 th October 2016( 11 AM – 3 PM)
The International Business Machines Corporation (commonly referred to as IBM) is an American multinational technology and consulting corporation, with headquarters in Armonk, New York. IBM manufactures and markets computer hardware, middle ware and software, and offers infrastructure, hosting and consulting services in areas ranging from mainframe computers to nanotechnology.The company originated in 1911 as the Computing-Tabulating-Recording Company (CTR) through a merger of the Tabulating Machine Company, the International Time Recording Company, and the Computing Scale Company.
* Candidate should be BE/B Tech/M Sc/MCA from a recognised university.
* Candidate should have an aggregate of 70% through out academics.
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* Must be able to handle inbound calls / emails / chats regarding technical issues for end users.
* Must have proficient knowledge in Connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN.
* Should also have proficient knowledge in Understanding of operating systems, Windows 2000/NT/XP configuration options.
* Should have good troubleshooting and problem skills.
* Should be able to work in rotational shifts.
* Should be involved in Providing Voice & E-Mail Technical Help Desk Services support to IBM Internal End
* Users and External Commercial Account End Users across North America, EMEA & AP.
* Must require to handle inbound calls / emails / chats regarding technical issues for end users.
* Candidates without meeting given eligibility criteria – Please do NOT apply.
* Should be flexible to work in any of the office location.
* Should have good communication skills.
IBM India Pvt. Ltd,
APIIC Software Layout,
Raheja IT Park, 3B, Phase 2,
Madhapur, Hyderabad – 500081.