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IBM Walk-In Drive For Freshers As Technical Support Associate @ Hyderabad In July 2018

Organization Name IBM
Job Role Technical Support Associate
Location Hyderabad
Education BE/B Tech/MCA/M Sc
Experience 0 – 1 Years
No Of Vacancies 100
Walk-In Date 20th – 22nd June 2018(11 AM – 2 PM)

About Organization:

The International Business Machines Corporation (commonly referred to as IBM) is an American multinational technology and consulting corporation, with headquarters in Armonk, New York. IBM manufactures and markets computer hardware, middle ware and software, and offers infrastructure, hosting and consulting services in areas ranging from mainframe computers to nanotechnology.The company originated in 1911 as the Computing-Tabulating-Recording Company (CTR) through a merger of the Tabulating Machine Company, the International Time Recording Company, and the Computing Scale Company.

Job Requirements:

  • Must have completed BE/B Tech/MCA/M Sc from a recognised university
  • Should have an aggregate of 60% through out academics
  • Graduates of 2016,2017 & 2018 passed outs can attend the drive
  • Must be involved in Providing Voice & E-Mail Technical Help Desk Services support to IBM Internal End Users and External Commercial Account End Users across NA, EMEA & AP
  • Should be handling inbound calls / emails / chats resolving technical issues for end users
  • Must be proficient in Connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN
  • Should have proficient in Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting
  • Must have ability to identify basic hardware parts and awareness of basic hardware concepts
  • Should be user level familiarity with at least one e-mail client – Outlook, Notes etc.
  • Must be skilled in commercially standard software applications and major desktop operating systems
  • Should have awareness of basic networking concepts and technologies
  • Must have questioning / probing skills, as relevant to the issue and level of the caller
  • Should have fluency in English Communications Skills (both spoken and written) / soft skills
  • Shifts will be 24×7 in nature and can vary depending on geographies supported
  • Must have good problem solving and analytical skills

To Find Best Job Openings: www.fresherjobs9.com

Venue:

IBM India Pvt. Ltd, 3B, Mind space,

Hi-Tech City, Madhapur, Hyderabad

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