Organization : Infosys
Job Role : Customer Support Associate
Location : Pune
Qualification : BE/B Tech/MCA/M Sc
Experience : Freshers
Salary : Rs 3 – 5 LPA
No.of Vacancies : NA
Website : www.infosys.com
Apply Mode : Walk-In
Walk-In Date : 7th February 2018( 10 AM – 2 PM)
Infosys is a global leader in consulting, technology and outsourcing solutions. As a proven partner focused on building tomorrow’s enterprise, Infosys enables clients in more than 30 countries to outperform the competition and stay ahead of the innovation curve. Infosys provides enterprises with strategic insights on what lies ahead.
* Candidate should be BE/B Tech/MCA/M Sc from a recognised university.
* Should have an aggregate of 60% through out academics.
* Graduates of 2017 passed outs only can apply.
* Must not have any active backlogs.
* Must have excellent communications skills (Written and spoken)
* Should be willing to work for International voice process
* Must be willing to Work in 24/7 shifts
* Work location Pune
* Must have strong written and verbal communication skills
* Should have good PC skills.
* Must have good customer convincing skills
* Must have strong analytical skills
* Must have excellent time management skills
* Should have problem solving and working through ambiguous situations
* Must have attention to detail and accuracy
* Must have exceptional customer service skills.
* Must be responsible for customers related queries.
* Should provide basic Customer service.
* Universal Agent is also responsible for providing first class support for non-technical & account management inquiries and escalations coming from business customers.
Infosys BPM Ltd
45-B Wing, Kapila Towers, Behind Dr. Batra,
Ambedkar road near Pune RTO & Railway Station,
Pune – 411001
Must write name “Bhavana” on the top of the resume