Organization : JP Morgan Chase
Job Role : Operational Specialist
Location : Mumbai
Qualification : BE/B Tech/MCA/ME
Experience : Freshers
Salary : Best In Industry
No.of Vacancies : NA
Website : www.fresherjobs9.com
Apply Mode : Online
Apply Date : ASAP
JP Morgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of approximately $2.0 trillion and operations in more than 60 countries.Under its JP Morgan and Chase brands the firm is a leader in investment banking, consumer financial services, small business and commercial banking, financial transaction processing, asset and wealth management, and private equity.
* Candidate should be BE/B Tech/MCA/ME from a recognised university.
* Candidates having related experience in a call center / customer service / back – office / Hospitality industry or environment.
* Candidates should have excellent communication skills both written and spoken.
* Candidate must have good keyboard skills.
* Candidate should be proficient in MS Word, Excel, Access, Power Point.
* Candidate must be flexible to work in rotational shifts.
* Candidates must have basic computing skills, including mouse usage, keyboard usage, and proficiency in launching applications and maneuvering in a Windows environment.
* Candidate must have knowledge on making outbound collections calls – 2nd Bucket Collections onwards.
* Candidate must have adherence to prescribed quality, productivity and compliance standards.
* Candidate must have experience in call center / credit card / collections areas.
* Candidate should have ability to gel well with a diverse team of high performing individuals.
* Candidate should assist in the development of other employees.
* Candidate should help to resolve escalated issues.