- Organization : Konecranes
Job Role : Support Trainee
Location : Pune
Qualification : BE/B Tech
Experience : Freshers
Salary : Rs 3.5 LPA
No.of Vacancies : NA
Website : www.fresherjobs9.com
Apply Mode : Online
Last Date : ASAP
Konecranes Oyj is a Finnish company, headquartered in Hyvinkää, which specializes in the manufacture and service of cranes and lifting equipment. Konecranes products are made for industries handling heavy loads meaning ports, inter modal terminals, shipyards and bulk material terminals. The President and CEO of Konecranes is Panu Routila (2015-). The Konecranes Group Executive Board consists of 9 members: Panu Routila (President and CEO), Teo Ottola (Deputy CEO), Fabio Fiorino, Mikko Uhari, Mika Mahlberg, Juha Pankakoski, Susanna Schneeberger, Timo Leskinen and Sirpa Poitsalo . Konecranes has 17,000 employees at 600 locations in 50 countries and it is arranged into three business areas: Service, Industrial Equipment and Port Solutions.
* Candidate should be BE/B Tech from a recognised university.
* Should have an aggregate of 60% through out academics.
* Must have experience in Windows environment.
* Must have good knowledge of OS, Network and Applications.
* Should have familiarity with iOS, Android, Windows and other mobile operating systems
* Must have knowledge on SCCM is preferred
* Must be able to manage all IT requests which are logged in IT Ticketing tool. This includes classification, taking approvals, assigning to L2/L3 support, follow up with them until closure.
* Must be assessing the severity, impact and risk of incidents and escalating to the L2/L3 teams, whenever required.
* Should adopt IT processes and policies during day to day support.
* Must be handling IT project activities assigned to you.
* Should identify and communicate the problem areas based on the incoming incidents.
* Must have assistance during User Acceptance Test