|Job Role||Support Engineer|
|Education||BE/B Tech/MCA/M Sc|
|Walk-In Dates||22nd June – 1st July 2018|
Mphasis consistently delivers Applications services, Infrastructure services, and Business Process Outsourcing (BPO) services globally through a combination of technology know how, domain and process expertise. We service clients in Banking & Capital Markets, Insurance, Manufacturing, Communications, Media & Entertainment, Healthcare & Life Sciences, Transportation & Logistics, Retail & Consumer Packaged goods, Energy & Utilities, and to Governments around the world.
- Must have completed BE/B Tech/MCA/M Sc from a recognised university
- Should have an aggregate of 60% through out academics
- Its a best opportunity for freshers to build a career in global help desk.
- Must support through voice.
- Candidates have to do multitasking at times.
- Must have good trouble shoot knowledge of technical related issues
- Must be able to provide Global IT support.
- Willing to work in 24 x 7 x 365 work environment
- Excellent communication skills
- People who have applied or are willing to apply on an immediate basis can also be considered.
- Must be using their knowledge of products or services as well as great customer service skills, these professionals address issues, provide support and offer information, as needed, to keep customers satisfied and retain business.
- Specialists require an intimate knowledge of the products or services being sold, great communication skills and sales experience.
- Must have ability to cross-sell products is also essential and customer service is required
- Should answer inquiries by clarifying desired information; researching, locating, and providing information.
- Must determine requirements by working with customers.
- Should resolve problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
- Must fulfill requests by clarifying desired information; completing transactions; forwarding requests
Interested Candidates can send their resumes to email@example.com
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