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Mphasis Walk-In Drive For Freshers As Process Associate @ Bangalore In September 2017

Organization       : Mphasis

Job Role               : Process Associate

Location               : Bangalore

Qualification       : BE/B Tech/MCA/M Sc

Experience           : Freshers

Salary                    : Rs 4.5 – 6 LPA

No.of Vacancies  : NA

Website                : www.mphasis.com

Apply Mode         : Walk-In

Walk-In Date      : 13th – 20th September 2017

About Organization:

Mphasis consistently delivers Applications services, Infrastructure services, and Business Process Outsourcing (BPO) services globally through a combination of technology know how, domain and process expertise. We service clients in Banking & Capital Markets, Insurance, Manufacturing, Communications, Media & Entertainment, Healthcare & Life Sciences, Transportation & Logistics, Retail & Consumer Packaged goods, Energy & Utilities, and to Governments around the world.

Job Requirements:

* Candidate should be BE/B Tech/MCA/M Sc from a recognised university.

* Should have an aggregate of 60% through out academics.

* Graduates of 2015, 2016 & 2017 passed outs only can apply.

* Should have excellent communication skills.

* Should answer incoming calls and solving customer queries related to Bill Payments,Transaction Details,Transfers of funds,Block stolen/lost cards,Change of address,Up-selling internet services, visa credit card, overdraft facilities, line of credit, service plans, credit cards, balance transfers, Cheque orders,Stop Payment.

* Must be able to work in 24×7 Process in rotational Shifts.

* Must have inbound customer service voice.

* Should not have active backlogs.

* Should understand client’s requirement

* Must be processing tasks assigned as per defined process SLA’s

* Should be meeting individual KRA’s

* Must adhere to Compliance

* Must have knowledge of computer fundamentals

* Should have excellent Communication skills (Written & Verbal)

* Must have good Analytical, logical and reasoning skills

* Must be a effective team player.

* Must have good problem solving and interpersonal skills.

Venue:

Mphasis, 4th Floor, Block A,

Bagmane World Technology Center, WTC 4,

KR Puram, Marathahalli Outer Ring Road,

Mahadevapura, Bangalore 560 048.

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