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Mphasis Walk-In Drive For Freshers As Process Associate @ Pune In February 2018

Organization       : Mphasis

Job Role               : Process Associate

Location               : Pune

Qualification       : BE/B Tech/MCA/M Sc

Experience           : Freshers

Salary                    : Rs 4.5 – 6 LPA

No.of Vacancies  : NA

Website                : www.mphasis.com

Apply Mode         : Walk-In

Walk-In Date      : 6th – 9th February 2018( 11 AM)

About Organization:

Mphasis consistently delivers Applications services, Infrastructure services, and Business Process Outsourcing (BPO) services globally through a combination of technology know how, domain and process expertise. We service clients in Banking & Capital Markets, Insurance, Manufacturing, Communications, Media & Entertainment, Healthcare & Life Sciences, Transportation & Logistics, Retail & Consumer Packaged goods, Energy & Utilities, and to Governments around the world.

Job Requirements:

* Candidate should be BE/B Tech/MCA/M Sc from a recognised university.

* Should have an aggregate of 60% through out academics.

* Should respond to customer queries via inbound calls.

* Must update users about request status and close request when users are satisfied with solutions.

* Must have good communication skills.

* Must be open to work in night shift / evening shift.

* Pick up and drop facility will be provided daily

* Must have global standard work environment.

* Should provide proper desk job.

* Must have performance linked incentives.

* Should escalate complex incidents / requests to upstream technical groups.

* Should have knowledge of LAN, VAN and MAN.

* Must be a effective team player.

* Must have good problem solving and interpersonal skills.

* Must have knowledge 0f inbound/outbound Insurance Process.

* Should perform troubleshooting mainly related to desktop/OS, Custom and COTS applications, Exchange related, End devices, VPN, VOIP and share point as per guidelines in the knowledge base.

* Must have remote desktop troubleshooting.

Venue:

Mphasis, EON free zone,

Cluster C, Ground Floor, Wing 2,

Kharadi, Pune 411014.

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