Organization : NCR Corporation
Job Role : Service Associate
Location : Mumbai
Qualification : BE/B Tech/MCA/M Sc
Experience : Freshers
Salary : Rs 3 – 4.5 LPA
No.of Vacancies : NA
Website : www.ncr.com
Apply Mode : Online
Walk-In Date : 20th – 30th March 2018 ( 1 PM – 4 PM)
NCR, a global tech company—and we run the everyday transactions that make your life easier. We’re the world leader in consumer transaction technologies, turning everyday interactions with businesses into exceptional experiences. With our software, hardware and portfolio of services, we make nearly 550 million transactions possible every day.We’re helping our customers respond to the demand for fast, easy and convenient transactions with intuitive self-service and assisted-service options. But what we do goes beyond niche technologies or markets.
* Candidate should have completed BE/B Tech/MCA/M Sc from a recognised university.
* Should have an aggregate of 60% through out academics.
* Should have minimum 6 months to 1 year of experience in a Customer Service role ( International / Domestic ) OR Minimum 1 year of experience in any profile will be considered.
* Candidate with prior experience in voice-based process will be given priority.
* Candidate should be flexible in working for rotational night shifts only and Immediate Joining required.
* Must have high proficiency in English grammar, vocabulary and sentence structure.
* Must have fluency in speech – Ability to hold a conversation with ease and minimal use of fillers.
* Should clarity in speech – Neutral accent, appropriate rate of speech, pleasant voice and confident tone.
* Must have listening skills – Comprehend what is said, respond appropriately without interrupting the speaker.
* Must have telephone etiquette – basic call handling skills.
* Should have customer service skills (persuasion, empathy, helpfulness & positive attitude).
* Must have good business communication skills
NCR Corporation, Level 2,
Block B, IT Park 02, Godrej & Boyce Complex,
LBS Marg Vikhroli (West), Mumbai – 400079.
Karan Shah – 91-022-61954994