Organization : Ness
Job Role : Graduate Engineer Trainee
Location : Bangalore
Qualification : BE/B Tech
Experience : Freshers
Salary : Rs 3 – 4.5 LPA
No.of Vacancies : NA
Website : www.fresherjobs9.com
Apply Mode : Online
Apply Date : ASAP
Ness Technologies provides information technology and business planning services in North America, Europe, the Middle-East, and the Asia Pacific. It operates in three sectors: software engineering (Ness SES), technology and integration (Ness CEE) and advanced solutions for defense and homeland security (Ness TSG).
* Candidate should be BE/B Tech from a recognised university.
* Should have an aggregate of 60% through out academics.
* Must have knowledge of databases like PL/SQL
* Should resolve the tickets raised as per the defined standards of time| cost and quality for increased customer satisfaction.
* Must interface with customers for ticket clarification/resolution
* Should document all the defined processes and the methods of resolving the ticket| troubleshooting| etc.
* Should update self on latest technologies and related areas
* Should troubleshoot and resolve tickets raised by the clients.
* Must be able to understand client requirements and propose solution pertaining to respective domain area.
* Should train others and prepare and deliver presentations for knowledge sharing amongst different teams in the project
* Must be able to analyze the assigned PC/CI (production support/continuous improvement) incidents and propose solutions /fixes
* Should coordinate with technical teams for pending RICEFs
* Should have good communication skills.
* Should have good analytical and reasoning skills.
* Should have good inter personnel skills.
* Should have good problem solving skills.