Organization : NIIT
Job Role : Support Executive
Location : Hyderabad
Qualification : BE/B Tech/MCA/M Sc
Experience : Freshers
Salary : Best In Industry
No.of Vacancies : NA
Website : www.niit.com
Apply Mode : Walk-In
Walk-In Date : 12th April – 18th April 2018 ( 11 AM OnWards )
NIIT Limited is an Indian Multinational company that offers learning management and training delivery solutions to corporations, institutions and individuals. It has three main lines of business worldwide: Corporate Learning Group (CLG), Skills and Careers Group (SNC), and School Learning Group (SLG). In 2006, the IT services business of NIIT was demerged into a separately listed company NIIT Technologies. NIIT Limited now focuses on Corporate Training, Vocational Training for Services Sectors and Education and Training in Schools. NIIT Limited owns 23.98% of NIIT Technologies.
* Candidate should be BE/B Tech/MCA/M Sc from a recognised university.
* Should have an aggregate of 60% through out academics.
* Should provide customer and technical support to customers through chat and email requests.
* Must have openness to work flexible hours as required, including night shifts and holidays
* Should have excellent verbal, written, and interpersonal communication skills in English
* Must have ability to troubleshoot and resolve technical problems individually or in a team environment
* Should have ability to demonstrate customer empathy, excellent customer diplomacy skills, and problem ownership – go above and beyond to provide magical support
* Must have ability to manage multiple tasks and priorities including good time management skills.
* Must communicate with bug fixes and new product enhancements to customers
* Should report enhancement requests received from customer regarding hardware, application, or documentation.
* Must have good customer relational skill knowledge.
* Must have good communication skills and excellent knowledgeable skills.
* Must have good customer query solving knowledge and must have good supporting knowledgeable skills.
* Should have good analytical and reasoning skills.
* Must be a effective team player.
* Should have good positive attitude skill knowledgeable skills.
NIIT Ltd, 2nd floor,
205 206 Babukhan Estate Basheerbagh,