|Organization Name||NTT Data|
|Job Role||System Associate|
|Education||BE/B Tech/MCA/M Sc|
NTT DATA is a Global IT Innovator delivering technology-enabled services and solutions to clients around the world. NTT DATA is Innovation Partner anywhere around the world. Headquartered in Tokyo, with business operations in more than 40 countries, NTT DATA put emphasis on long-term commitment and combine global reach and local intimacy to provide premier professional services from consulting, system development to business IT outsourcing.
- Must have completed BE/B Tech/MCA/M Sc from a recognised university
- Should have an aggregate of 60% through out academics
- Must have working Knowledge of Operating Systems such as Windows XP, 2000, Win7, Win 8 etc.
- Must be able to speak fluent English.
- Must possess excellent writing and comprehension skills.
- Should have excellent Customer Service Skills.
- Must have knowledge of troubleshooting PC Hardware.
- Must have basic or Level 1 Working Knowledge of Internet Explorer, Networking, Messaging, and MS – Office on Windows.
- Should have knowledge & prior experience on ITSM Tools.
- Must have knowledge of ITIL concepts.
- Must have MCSE and CCNA would be an added advantage.
- Must resolve complex issues forwarded by other team members
- Must solve problems for customers with challenging expectations
- Should have time management skills Knowledge of job associated database, software and documentation
- Must have problem solving skills Results driven Mentoring and coaching skills Strong technical aptitude; troubleshooting skills
- Must have good communication and written Skills
- Must have good Typing Skill (Added on advantage)
- Must have fair understanding about operating system. Must have been worked on at least a couple of operating systems.
- Should have basic Understanding of networking
- Must be willing to work in 24/7 shifts.
- Must have good analytical and problem solving skills
- Must be a good analyzer in all situations
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