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Home / IT jobs / Freshers Jobs / Quadlabs Technologies Job Openings For Freshers As Application Support Engineer @ Gurgaon In October 2017
Quadlabs Technologies Jobs For Freshers 2017 Gurgoan

Quadlabs Technologies Job Openings For Freshers As Application Support Engineer @ Gurgaon In October 2017

Organization       : Quadlabs

Job Role               : Application Support Engineer

Location               : Gurgaon

Qualification        : BE/B Tech/MCA/M Sc

Experience           : Freshers

Salary                     : Rs 3.5  LPA

No.of Vacancies   : NA

Website                 : www.fresherjobs9.com

Apply Mode          : Online

Apply   Date          : ASAP

About Organization:

QuadLabs Technologies is a premier travel technology solutions provider with a focus on delivering world-class technology products to the travel industry. We began our operation in 2006 with office in India and now have other offices in Brazil and UAE.  Our products empower Retail Sales, B2B Reseller, Tour Operator and Business Travel intermediaries. We understand the needs of the travel market in diverse geographies and are uniquely equipped to deliver best in class products with the shortest time to market.

Job Requirements:

* Candidate should be BE/B Tech/MCA/M Sc from a recognised university.

* Should have an aggregate of 60% through out academics.

* Should answer customer queries raised regarding the product.

* Must be able to troubleshoot customer application software issues and follow ups till completion.

* Should understand the issue reported by the customer, analyze and report it in the reporting system.

* Must resolve support issues with a focus on root cause analysis to reduce recurring issues.

* Must work closely with the rest of the support team members to resolve issues quickly and efficiently

* Should keep technical skills and product knowledge up to date through self efforts and internal training.

* Must maintain high level of customer satisfaction and product quality.

* Should be dynamic IT professionals with experience in Hardware Support, Desktop Support, and Technical Support.

* Should answer customer queries raised regarding the product.

* Should have good observation and analyze skills in relation to issues.

* Should provide application Support /Technical Support.

* Must have knowledge of IIS.

* Must have administrative knowledge of windows 2003 and above.

* Should have knowledge of SQL server– Database Management – Query execution – Administrative Tasks.

* Must have server Management /Hardware Support/IIS skills.

* Must have applicant with Programming (Development) background is more preferable.

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