Organization : Quadlabs Technolgoies
Job Role : Quality Analyst
Location : Gurgaon
Qualification : BE/B Tech/MCA/M Sc
Experience : Freshers
Salary : Rs 3.5 LPA
No.of Vacancies : NA
Website : www.fresherjobs9.com
Apply Mode : Online
Apply Date : ASAP
QuadLabs Technologies is a premier travel technology solutions provider with a focus on delivering world-class technology products to the travel industry. We began our operation in 2006 with office in India and now have other offices in Brazil and UAE. Our products empower Retail Sales, B2B Reseller, Tour Operator and Business Travel intermediaries. We understand the needs of the travel market in diverse geographies and are uniquely equipped to deliver best in class products with the shortest time to market.
* Candidate should be BE/B Tech/MCA/M Sc from a recognised university.
* Should have an aggregate of 60% through out academics
* Should perfrom overall quality check on the system.
* Should be able to Work on all travel related products (Air/Hotel/Package/Car/Insurance etc).
* Should be able to perform manual testing.
* Must be raising Issues within team and follow ups for the open issues with end to end resolution.
* Should work independently with various teams for fixation of the errors.
* Should have experience in Travel industry- as a travel agent/ticket booking executive/help desk/customer support personnel.
* Must have ability to quickly learn the product with minimum hand holding
* Must have good level of computer literacy, including proficiency in MS Office applications and mail drafting / report writing.
* Must resolve support issues with a focus on root cause analysis to reduce recurring issues.
* Must work closely with the rest of the support team members to resolve issues quickly and efficiently.
* Should keep technical skills and product knowledge up to date through self efforts and internal training.
* Must maintain high level of customer satisfaction and product quality.
* Should have excellent communication skills
* Must have good observation and analyzing skills.
* Must have basic key skills of travel Executive, Ticketing Executive, Reservation, Amadeus, GDS, Galileo, QA, Quality Assurance.