|Job Role||Customer Associate|
|Education||BE/B Tech/MCA/M Sc|
|Walk-In Date||25th & 26th May 2018(10 AM)|
All the founders wont to add urban center at the time (sometime in 2005) – all with high IT MNCs – IBM, TX Instruments and Honeywell. They were friends from BITS Pilani, one in all India’s finest engineering schools.throughout Diwali that year, one in all them wished to pay the pageant in his home city. Since he did not understand his schedule until the tip, taking a bus was the sole alternative. He ran around city looking for a price tag, however they were all sold-out out minutes before he reached the travel agents. urban center traffic is disreputable and may grip you at the incorrect time. that is specifically what happened that day.
- Must have completed BE/B Tech/MCA/M Sc from a recognised university
- Should have an aggregate of 60% through out academics
- Should promptly book customer tickets and disseminate information on new offerings, availability of seats, promotional schemes etc.
- Must deliver world class customer service and build customer satisfaction and loyalty.
- Must provide effective and timely resolution to a range of customer inquiries and follow them up to final resolution.
- Should meet call quality standards.
- Must complete call logs and reports.
- Should strive to provide end to end one-call solution to every customer that he/she talks to.
- Must have excellent communication (oral) & interpersonal skills.
- Should be self-motivated and flexible to work in shifts.
- Should have negotiation skills to deal with different kinds of customers and different situations.
- Must be customer centric.
- Must be able to meet deadlines along with working under pressure.
- Candidate should be very fluent in speaking (English, Hindi Mandatory) & 1 South Indian Language
- Should coordinate with customers and bus operators over call/email.
- Must agent needs to maintain utmost professionalism while interacting with customers and bus operators.
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IBIBO Group Pvt Ltd,
Ground Floor, Tower B1, Golden Enclave,
Corporate Block, Old Airport Road, Bangalore 560017.