Organization : RedBus
Job Role : Process Associate
Location : Bangalore
Qualification : BE/B Tech/MCA/M Sc
Experience : Freshers
Salary : Best In Industry
No.of Vacancies : NA
Website : www.redbus.in
Apply Mode : Walk-In
Walk-In Date : 20th September 2017
All the founders wont to add urban center at the time (sometime in 2005) – all with high IT MNCs – IBM, TX Instruments and Honeywell. They were friends from BITS Pilani, one in all India’s finest engineering schools.throughout Diwali that year, one in all them wished to pay the pageant in his home city. Since he did not understand his schedule until the tip, taking a bus was the sole alternative. He ran around city looking for a price tag, however they were all sold-out out minutes before he reached the travel agents. urban center traffic is disreputable and may grip you at the incorrect time. that is specifically what happened that day.
* Candidate should be BE/B Tech/MCA/M Sc from a recognised university.
* Candidate should an aggregate of 60% through out academics.
* Should provide effective and timely resolution to a range of customer inquiries/complaints and follow them up to final resolution.
* Should be able to resolve conflicts between vendors and customers by helping them arrive a satisfactory conclusion.
* Must be able to coordinate with internal teams and vendors for closing the issue at the earliest.
* Should deliver high class customer service and build customer satisfaction and loyalty.
* Must meet call/email quality standards.
* Should complete call logs and reports.
* Must have good written and verbal communication skills.
* Must have problem Solving Approach.
* Must have knowledge on conflict Management.
* Must be able to solve customer Expectation Management.
* Should have logical reasoning skills
* Must have empathy towards customers based on seriousness of the issue.
* Must need to be fluent in English.
RedBus, Ibibo Group Pvt. Ltd.,
Ground Floor, Tower B1, Golden Enclave,
Corporate Block Old Airport Road, Bangalore – 560017.