Organization : Sitel India
Job Role : Process Associate
Location : Chennai
Qualification : B Tech/BE/MCA/M Sc
Experience : Freshers
Salary : Best In Industry
No.of Vacancies : 20+
Website : www.sitel.com
Apply Mode : Walk-In
Walk-In Date : 17 th October – 20 th October 2016 (12 PM)
Sitel establishment in 2000, Sitel India has been offering best-in-class quality service for the North America, United Kingdom, Australia, New Zealand markets. Our clients highly acclaim Sitel’s expertise to provide multi-channel customer contact interactions across all stages of the customer relationship life cycle.
* Candidate should be BE/B Tech/MCA/M Sc/MBA from a recognised university.
* Candidate should have an aggregate of 60% through out academics.
* Should be able to support customers through Email and Chat.
* Should have A2 certification.
* Must be willing to work in us shifts
* Should have idea on domestic voice process.
* Must have excellent communication in English and Hindi.
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* Should have knowledge of any regional language will be additional.
* Must have excellent selling and negotiating skills.
* Should be ready to work under pressure.
* Should be ready to work on targets.
* Must have good negotiation skills and convincing skills.
* Must have basic knowledge of computer.
* Must be handling inbound calls from US and resolving customer grievances related to technical issues.
* Should be providing Customer support to UK Customers.
Sitel India (P)Ltd,
Ramanujam IT Park,
1st Floor, Hardy Towers,