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Home / IT jobs / Freshers Jobs / Sitel India Walk-In Drive For Freshers As Support Associate Executive @ Chennai In December 2017
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Sitel India Jobs Walk-In Drive

Sitel India Walk-In Drive For Freshers As Support Associate Executive @ Chennai In December 2017

Organization       : Sitel India

Job Role               : Support associate Executive

Location               : Chennai

Qualification       : BE/B Tech/MCA/M Sc

Experience           : Freshers

Salary                    : Best In Industry

No.of Vacancies  : NA

Website                : www.sitel.com

Apply Mode         : Walk-In

Walk-In   Date     :  28th November – 1st December 2017

About Organization:

Sitel establishment in 2000, Sitel India has been offering best-in-class quality service for the North America, United Kingdom, Australia, New Zealand markets. Our clients highly acclaim Sitel’s expertise to provide multi-channel customer contact interactions across all stages of the customer relationship life cycle.

Job Requirements:

* Candidate should be BE/B Tech/MCA/M Sc from a recognised university.

* Candidate should have an aggregate of 60% through out academics.

* Must be responsible for providing information for all incoming product inquiries.

* Should provide all necessary details about the products with pricing details.

* Must be able to provide details via chat support for a various product categories

* Should provide a high level of professional, competent support to all customers in pre-sales and post-sales situations.

* Must employ a high level of interpersonal and communication skills to defuse customer frustration and try to make a sale

* Must ask for the sale, overcome objections and highlight benefits of products we sell.

* Should achieve and maintain to a performance standard. Including but not limited to; number of sales, average handle time, chat quality, customer satisfaction.

* Should complete orders on client provided tools with appropriately information following all the required procedures.

* Must fill in the post chat operator survey for all the chats received.

* Must search and retrieve data from various databases.

* Should participate in training activities to maintain product/sales efficiency, and to broaden product knowledge.

* Must have effective English written communication skills.

* Should have excellent, analytical, listening and organizational skills.

* Must have excellent customer service skills and great enthusiasm for helping customers.

* Must be able to prioritize and complete all job duty requirements.

* Must be able to adhere to schedule changes based on department and/or business.

* Must be an energetic self-starter with the ability to work both independently and within a team.

* Should have excellent time management skills, attention to detail and the ability to multi task.

* Must be a competent in MS office and web browser environments.

* Should have ability to continually display positive attitude.

* Must stay current with system information, changes and updates.

Venue:

Sitel India,Ramanujam IT Park, Hardy towers,

1st Floor, C block, Rajiv Gandhi salai,

OMR road, Taramani, Chennai 600113,

Landmark: Opposite to Thiruvanmiyur railway station.

Contact:

Kannan G – 9940655820

@@Registration Link For 2017 & 2018 Freshers@@

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