OpenCart Templates
Home / IT jobs / Freshers Jobs / Sitel India Walk-In Drive For Freshers As System Associate @ Chennai In September 2017
Walkins in hyderabad
Sitel India Jobs Walk-In Drive

Sitel India Walk-In Drive For Freshers As System Associate @ Chennai In September 2017

Organization       : Sitel India

Job Role               : System Associate

Location               : Chennai

Qualification       : BE/B Tech/MCA/M Sc

Experience           : Freshers

Salary                    : Best In Industry

No.of Vacancies  : NA

Website                :

Apply Mode         : Walk-In

Walk-In   Date     :  14th – 16th September 2017

About Organization:

Sitel establishment in 2000, Sitel India has been offering best-in-class quality service for the North America, United Kingdom, Australia, New Zealand markets. Our clients highly acclaim Sitel’s expertise to provide multi-channel customer contact interactions across all stages of the customer relationship life cycle.

Job Requirements:

* Candidate should be BE/B Tech/MCA/M Sc from a recognised university.

* Candidate should have an aggregate of 60% through out academics.

* Should deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet.

* Must interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services.

* Should diagnose and resolve technical hardware and software issues involving internet connectivity, email clients, IPTV, VOIP and more.

* Must follow standard processes and procedures.

* Should identify and escalate priority issues per Client specifications.

* Must redirect problems to appropriate resource.

* Should accurately process and record call transactions using a computer and designated tracking software.

* Must offer alternative solutions where appropriate with the objective of retaining customers and clients business.

* Should organize ideas and communicate oral messages appropriate to listeners and situations.

* Should follow up and make scheduled call backs to customers where necessary. Stay current with system information, changes and updates.

* Must have effective English oral communication skills.

* Should have excellent, analytical, listening and organizational skills.

* Must have excellent customer service skills and great enthusiasm for helping customers.

* Must be able to prioritize and complete all job duty requirements.

* Should be able to adhere to schedule changes based on department and/or business.

* Must be an energetic self-starter with the ability to work both independently and within a team.

* Should have excellent time management skills, attention to detail and the ability to multi task.

* Must be a strong competent in MS office and web browser environments.

* Must have ability to continually display positive attitude.

* Should stay current with system information, changes and updates.


Sitel India, Ramanujam IT Park, Hardy towers,

1st Floor, C block, Rajiv Gandhi salai,

OMR road, Taramani, Chennai 600113,

Landmark: Opposite to Thiruvanmiyur railway station.

@@Registration Link For 2016,2017 & 2018 Freshers@@

Check Also

jobs for freshers across india

Infosys Job Openings For Freshers As System Engineer @ Across India In May 2019

Organization NameInfosysJob RoleSystem EngineerLocationAcross IndiaEducationBE/B Tech/MCA/M ScExperienceFreshersApply ModeOnline(ASAP) About Organization: Infosys is a global leader ...

Leave a Reply

Your email address will not be published. Required fields are marked *