Organization : Sitel India
Job Role : Voice Process Associate
Location : Hyderabad
Qualification : BE/B Tech/MCA/M Sc
Experience : Freshers
Salary : Best In Industry
No.of Vacancies : NA
Website : www.sitel.com
Apply Mode : Walk-In
Walk-In Date : 5th – 15th June 2017 (12 PM)
Sitel establishment in 2000, Sitel India has been offering best-in-class quality service for the North America, United Kingdom, Australia, New Zealand markets. Our clients highly acclaim Sitel’s expertise to provide multi-channel customer contact interactions across all stages of the customer relationship life cycle.
* Candidate should be BE/B Tech/MCA/M Sc from a recognised university.
* Candidate should have an aggregate of 60% through out academics.
* Should handle UK customers and guide them in online booking of train tickets.
* Should have convincing and negotiation skills.
* Must have excellent communication skill with good hold on grammar.
* Must have basic knowledge of computer.
* Should have willingness to work in UK shifts.
* Candidates who are willing to relocate can also apply.
* Should have idea on domestic voice process.
* Must have excellent communication in English and Hindi.
* Should be ready to work under pressure.
* Should be ready to work on targets.
* Must have best customer supportive skills.
* Must have good problem solving and good analyzing skills.
* Must be handling inbound calls from US and resolving customer grievances related to technical issues.
* Should be providing Customer support to UK Customers.
Sitel India Pvt Ltd,
2nd floor, Block 2, Cyber Pearl,
Hitech City, Madhapur, Hyderabad – 82.
Praveen Lanka – 91-40-44553452