Organization : Sitel India
Job Role : Voice Process Associate
Location : Mumbai
Qualification : BE/B Tech/MCA/M Sc
Experience : Freshers
Salary : Best In Industry
No.of Vacancies : NA
Website : www.sitel.com
Apply Mode : Walk-In
Walk-In Date : 26th – 28th September 2017 ( 4 PM Onwards)
About Organization:
Sitel establishment in 2000, Sitel India has been offering best-in-class quality service for the North America, United Kingdom, Australia, New Zealand markets. Our clients highly acclaim Sitel’s expertise to provide multi-channel customer contact interactions across all stages of the customer relationship life cycle.
Job Requirements:
* Candidate should be BE/B Tech/MCA/M Sc from a recognised university.
* Candidate should have an aggregate of 60% through out academics.
* Will be involved in holi Day Sales Process.
* Must be handling Outbound calls
* Sales for Holy day sales process.
* Must have sales skill with good hold on english.
* Must have basic knowledge of computer.
* Should handle UK customers and guide them in online booking of train tickets.
* Should have convincing and negotiation skills.
* Must have excellent communication skill with good hold on grammar.
* Must have willingness to work in UK shifts.
* Must have excellent selling and negotiating skills.
* Must be ready to work under pressure.
* Should be ready to work on targets.
* Should have good negotiation skills and convincing skills.
* Must have basic knowledge of computer.
* Should have good problem solving and trouble shooting skills.
* Should have good inter personnel skills.
* Should have good customer interactive skills.
* Must be resolving customer queries.
* Must be providing accurate information to customers.
* Must be willing to work in Voice customer service process.
* Having BPO experience would be an added advantage.
Venue:
Sitel India Pvt Ltd, 5th Floor,
B wing, Bommerang Building, Chandivali Farm Road,
Andheri East 72, Mumbai.
Contact:
Ramesh Pal – 7303443025