Organization : Sutherland Global
Job Role : Support Associate
Location : Mumbai
Qualification : BE/B Tech/MCA/M Sc
Experience : Freshers
Salary : Best In Industry
No.of Vacancies : NA
Website : www.techmahindra.com
Apply Mode : Walk-In
Walk-In Date : 22 nd March – 25 th March 2017(11 AM)
Established in 1986, Sutherland Global Services is a global BPO and technology-enabled services company offering an integrated set of back-office and customer facing front-office services that support the entire customer lifecycle. It is one of the largest, independent BPO companies in the world serving marquee clients in major industry verticals. Headquartered in Rochester, New York, United States, Sutherland employs over 38,000 professionals and operates in more than 6o locations.
* Candidate should be BE/B Tech/MCA/M Sc from a recognised university.
* Should have an aggregate of 60% through out academics.
* Must be handling inbound calls from customers.
* Must be resolving customer queries.
* Must be providing customer satisfaction.
* Should have 100% accuracy in data maintenance.
* Should have good communication skills.
* Must have basic knowledge about computers in hardware and networking.
* Must have good customer service skills.
* As a graduate freshers with good computer knowledge can also apply.
* Must be bale to solve the customer problems and provide the best customer support online.
* Must be able to trouble shoot the networking devices.
* Must be adaptable to any type of work environment.
* Should be a customer oriented service provider.
* Must have knowledge of computer and its hardware parts.
* Must have good analytical and reasoning skills.
Sutherland Global, liberty tower, 5th floor,
Next to Reliable plaza, Airoli, Navi Mumbai.
Shivani Doshi – 8108845007