Organization : Syntel
Job Role : System Engineer
Location : Chennai
Qualification : BE/B Tech/MCA/M Sc
Experience : Freshers
Salary : Rs 2.75 – 3.5 LPA
No.of Vacancies : NA
Website : www.fresherjobs9.com
Apply Mode : Online
Last Date : ASAP
Syntel is a leading global provider of integrated information technology and Knowledge Process Outsourcing (KPO) solutions spanning the entire life cycle of business and information systems and processes. Founded in 1980, Syntel leverages dedicated centers of excellence, a flexible global delivery model, and a strong track record of building collaborative client partnerships to create sustainable business advantage for Global 2000 organizations across nearly every industry. Syntel is assessed at SEI CMMi Level 5, and is ISO 27001 and ISO 9001:2008 certified.
* Candidate should be BE/B Tech/MCA/M Sc from a recognised university
* Should have an aggregate of 60% through out academics.
* Graduates of 2017 passed outs only can apply.
* Must not have active backlogs.
* Should acknowledge and resolve the Incident/Service request as per resolution SLAs.
* Must assign the Incidents to the relevant Groups if beyond desktop scope.
* Must require information or support will co-ordinate with other teams.
* Should follow all Processes required for an Incident (Incident Creation Process, Escalation matrix).
* Must support to end users’ desktop computer resources, including provisioning, de-provisioning.
* Should support to the computer and its peripherals, Mobile devices, operating system software, Electronic
software distribution including patching and upgrades.
* Must provide support for laptops, printers, scanners and peripheral equipment such as keyboards and pointing devices (mice) and coordination with vendor
* Must have desktop hardware and software asset management skills.
* Must maintain adequate knowledge of operating systems and application software used to provide a high level of support.
* Must have good analytical and reasoning skills.
* Must have good communication skills.