Organization : Tata Communications
Job Role : Support Executive
Location : Pune
Qualification : BE/B Tech/MCA
Experience : Freshers
Salary : Rs 2.5 – 4 LPA
No.of Vacancies : NA
Website : www.tatacommunications.com
Apply Mode : Online
Apply Date : ASAP
Tata Communications is a USD $3.2 billion (FY13) global communications and enterprise IT service provider that owns and operates the world’s most advanced sub sea cable network, delivering first-class infrastructure, enterprise solutions and partnerships to carriers and businesses worldwide.
* Candidate should be BE/B Tech/MCA from a recognised university.
* Candidate should have an aggregate of 60% through out academics.
>>>>For More Fresher Job Updates<<<<
* Should have knowledge on voice complaint troubleshooting & resolution with help of various telecom tools
* Should have network Monitoring and analysis
* Must have knowledge on proactive network alarm analysis and reporting
* Should have co-ordination with various internal stake holders and as well external international customers for problem resolution
* Must have knowledge in Escalation/incident handling and management from service assurance perspective till the closure of incident
* Must be initiate and participate in various CSAT activities
* Should have knowledge of TDM /Voip technologies
* Must have Switching , Transmission , IP knowledge
* Should have hands on switch experience preferably Sonus
* Should have good communication skills.