Organization : TCS
Job Role : Voice Process Associate
Location : Hyderabad
Qualification : BE/B Tech/MCA/M Sc
Experience : Freshers
Salary : Best In Industry
No.of Vacancies : NA
Website : www.tcs.com
Apply Mode : Walk-In
Walk-In Date : 11th – 13th October 2017
Tata Consultancy Services Ltd (TCS) is an Indian multinational information technology (IT) services, business solutions and consulting company headquartered in Mumbai, Maharashtra. TCS operates in 44 countries and has 199 branches across the world. It is a subsidiary of the Tata Group and is listed on the Bombay Stock Exchange and the National Stock Exchange of India. Its main function is to provide IT services. TCS is the largest Indian company by market capitalization and is the largest India-based IT services company by 2013 revenues. TCS has been recognized by Forbes as one of the World’s Most Innovative Companies.
* Candidate should be BE/B Tech/MCA/M Sc from a recognised university.
* Should have an aggregate of 60% through out academic
* Must handle 100% Outbound Voice Tele Sales calling role.
* Should be interactive & conversational with ability & persistence to convert sales leads.
* Must be adaptable/ Flexible to dynamic business requirement.
* Must have willingness to learn.
* There will be Lead generation targets.
* Should have ability to communicate correctly and clearly with all customers (Verbal/written).
* Must have good comprehension skills, ability to clearly understand and state the issues customers are facing.
* Should have ability to concentrate follow customers issues without distraction to resolution.
* Should be comfortable with Rotational shifts.
* Must have excellent ENGLISH communication skills are mandatory.
* Must have willingness to work in any shifts (Including Night Shifts).
* Candidates who have attended the interview process with TCS BPS in the last 6 months will not be eligible.
* Should be having experience inbound/outbound collections voice process will be an added advantage.
* Must have good analytical and reasoning skills.
Tata Consultancy Services,
TCS Synergy Park, NON-SEZ Unit,
Opposite to DLF Building, Premises2-56/1/36,
Survey No 26, CMC Campus, Gachibowli, Hyderabad 500019.