|Organization Name||Tech Mahindra|
|Job Role||Technical Associate|
|Education||BE/B Tech/MCA/M Sc|
|Walk-In Dates||17th – 21st July 2018(11 AM – 2 PM)|
Tech Mahindra is a specialist in digital transformation, consulting and business re-engineering solutions. We are a USD 3.4 billion company with 95,300+ professionals across 51 countries. We provide services to 649 global customers including Fortune 500 companies. Our innovative platforms and reusable assets connect across a number of technologies to deliver tangible business value to all our stakeholders. Tech Mahindra is also amongst the Fab 50 companies in Asia as per the Forbes 2014 List. We are part of the USD 16.5 billion Mahindra Group that employs more than 200,000 people in over 100 countries.
- Must have completed BE/B Tech/MCA/M Sc from a recognised university
- Should have an aggregate of 60% through out academics
- Graduates of 2017 & 2018 passed outs only can apply
- Should be Impeccable in Communication Skills
- Should be flexible to work with 247 shifts
- Should have a decent knowledge on customer service/ Troubleshooting of PCs and Laptops.
- Must be aware of basic technical knowledge in LAN, WAN and handling basic Internet issues.
- Must perform troubleshooting of technical related issues and ensure to resolve the issues or queries over the call.
- Should research, diagnose, troubleshoot and identify solutions to resolve customer issues
- Candidate should be flexible to work in 24*7 environments (US Shift), comfortable to work in night shifts.
- Must have ability to cross-sell products is also essential and customer service is required
- Should answer inquiries by clarifying desired information; researching, locating, and providing information.
- Must determine requirements by working with customers.
- Should resolve problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
- Must fulfill requests by clarifying desired information; completing transactions; forwarding requests
- HR Screening Round
- Voice & Accent Round
- Versant Round
- Technical Round
- Online Assessment Round
Tech Mahindra (SEZ)
Gate No – 2 Survey No. 62/1 A,
To Find Best Job Openings: www.fresherjobs9.com