Organization : Tech Mahindra
Job Role : System Analyst
Location : Hyderabad
Qualification : BE/B Tech/MCA/M Sc
Experience : Freshers
Salary : Best In Industry
No.of Vacancies : NA
Website : www.techmahindra.com
Apply Mode : Walk-In
Walk-In Date : 27 th & 27 th Feb 2017 ( 12 PM – 4 PM)
Tech Mahindra is a specialist in digital transformation, consulting and business re-engineering solutions. We are a USD 3.4 billion company with 95,300+ professionals across 51 countries. We provide services to 649 global customers including Fortune 500 companies. Our innovative platforms and reusable assets connect across a number of technologies to deliver tangible business value to all our stakeholders. Tech Mahindra is also amongst the Fab 50 companies in Asia as per the Forbes 2014 List. We are part of the USD 16.5 billion Mahindra Group that employs more than 200,000 people in over 100 countries. Mahindra operates in the key industries that drive economic growth, enjoying a leadership position in tractors, utility vehicles, information technology, financial services and vacation ownership.
* Candidate should be BE/B Tech/MCA/ME/M Sc from a recognised university.
* Candidate should have an aggregate of 65% through out academics.
* Should have good oral & written communication skills.
* Should be responsible for handling activities/tasks allocated by the TL/OM (including monitoring the Help Desk mail boxes during their prescribed assigned times).
* Must be responsible for answering inbound calls and make outbound calls.
* Should be responsible for data entries.
* Must be able to attend each new call or e-mail request must have a ticket generated in ticket logging tool.
* Must be responsible for running regular and ad-hoc reports.
* Should follow-up on tickets created by the agents.
* Should be handling Internet Troubleshooting Issues.
* Willing to be flexible to work 24*7 Process
* Must have good analytical and reasoning skills.
* Should have good problem solving skills.
* Manager Round.
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