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Trigent Walk-In Drive For Freshers As Support Engineer @ Bangalore In June 2017

Organization           : Trigent

Job Role                   : Support Engineer

Location                   : Bangalore

Qualification           : BE/B.Tech/MCA/M Sc

Experience              : Freshers

Salary                       : Rs 2.2 LPA

No.of Vacancies     : NA

Website                   : www.trigent.com

Apply Mode           : Walk-In

Walk-In Date        : 5th June & 6th June 2017 (10 AM)

About Organization:

Trigent Software Ltd Trigent is an early pioneer in IT outsourcing and the offshore software development business. For nearly 20 years we have helped hundreds of customers balance their cost-performance parameters for IT projects via sustainable, long term relationships with Trigent. Trigent is a CMM Level 4 software development company having their development center in Bangalore and head office situated in Boston (USA). They are also Microsoft Gold certified partner.

Job Requirements:

* Candidate should be BE/B Tech/MCA/M Sc from a recognised university.

* Should have an aggregate of 60% through out academics.

* Should have experience in windows OS installation,troubleshooting.

* Must have experience in Outlook configuration and troubleshooting.

* Should have knowledge on Network.

* Must have printer troubleshooting knowledge, DNS,DHCP.

* Should have good computer skills.

* Should have excellent communication skills.

* Must have predominantly Voice Interaction support and also through email, chat & remote support.

* Should have decent knowledge related to Operating System, Hardware, Networking, etc.

* Must have incident management and usage of ITSM skills

* Will be responsible for contract and internal staffing.

* Should be very good into sourcing, screening, interview follow-up, documentation, post joining follow-up etc.

* Should have excellent communication skill.

* Should have good convincing and negotiation skills.

* Should have excellent customer service skills

* Should have ability to remain calm and courteous in periods of stress, and while facing an irate customer and managing back to back calls when required.

* Should be able to assist with monitoring and tracking incidents to ensure resolution occurs within the customer Service Level Agreement.

* Must perform incident notification and escalation to ensure problems/request/issues are communicated effectively and receiving proper management attention.

Venue:

Trigent Software Limited Unit II,

No. 69, Second Floor J.P. & Devi Jambukeshwar Arcade,

Miller’s Road, Bangalore 560 052,

Landmark: Opp to Imperial hotel.

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