|Job Role||Support Engineer|
|Education||BE/B Tech/MCA/M Sc|
|Pay Scale||Rs 2.5 LPA|
|Walk-In Date||28th – 31st May 2018(10 AM Onwards)|
Trigent Software Ltd Trigent is an early pioneer in IT outsourcing and the offshore software development business. For nearly 20 years we have helped hundreds of customers balance their cost-performance parameters for IT projects via sustainable, long term relationships with Trigent. Trigent is a CMM Level 4 software development company having their development center in Bangalore and head office situated in Boston (USA). They are also Microsoft Gold certified partner.
- Must have completed BE/B Tech/MCA/M Sc from a recognised university
- Should have an aggregate of 60% through out academics
- Must provide L1 Support Engineer within our IT Infrastructure business for first level of troubleshooting on systems, applications, networks etc.
- Should be trained and will work in a front end client facing role and would be the first point of contact for any IT related issues like laptop/desktop, Operating systems, network connectivity etc.
- Must have fundamental Technical knowledge on system trouble shooting.
- Should have good knowledge on Microsoft Windows Operating Systems (9X, NT, 2000, XP), Microsoft Office, Network
- Must have knowledge on connectivity, Printers and print Services, E-Mail and Internet mail.
- Should be familiar with Lotus Notes and MS Outlook email clients.
- Must have decent knowledge related to Operating System, Hardware, Networking, etc.
- Must have excellent communication skills, with neutral accent (Voice based Support).
- Should have excellent written communication skills with email etiquette.
- Must be responsible for Strategy Development process which includes understanding client requirements & mapping the relevant targets.
- Must be having capability to work with a team or individually. Should be capable to handle a team as well
- Must perform incident notification and escalation to ensure problems/request/issues are communicated effectively and receiving proper management attention.
- Should have perfect knowledge related to operating system, hardware, network trouble shooting, etc.
- Communication Skill Round
- Technical Round
- Final/Client Round
Trigent Software Ltd, #49, Race Course Road,
Khanija Bhavan Building,2nd Floor, East Wing,
Bangalore – 560001,Landmark: After Chalukya Hotel
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